Bring the Café
Experience Home
Crafted in Italy for those who find luxury
in the precision and ritual of coffee.
JOIN THE COMMUNITYCrafted in Italy for those who find luxury
in the precision and ritual of coffee.
JOIN THE COMMUNITY
Clemmie, a dedicated Nutritional Therapist in London, trained at the renowned College of Naturopathic Medicine.
With experience at leading wellness clinics in Harrods and Google, she recently contributed to The Global Healthspan Summit in Riyadh
With over a decade of expertise in the coffee industry, James founded Balance Coffee in 2020.
His vision is to meet the demands of health-conscious coffee lovers by offering innovative and healthier coffee choices.
Our 7-step process combines expertise and science to support a healthier body and mind.
If you can’t find the answer here, hit us up using the chat icon - our team have you covered.
Can’t find the answer? Reach out using the chat icon - our team have you covered.
Yes. The Eagle One Prima is designed for home baristas who want café-quality speciality coffee at home.
Its compact 41cm width fits most kitchens while delivering commercial-grade performance.
Yes - the Prima can easily handle light commercial use.
It’s ideal for boutique cafés, studios, or offices that value both reliability and design.
Thanks to its instant-heating NEO system, it’s ready to brew in around 8 minutes - much faster than traditional dual boiler machines.
No. You can choose between the built-in water tank or connect it directly to your mains supply - whichever suits your space best.
Yes. You can spread payments with Shop Pay Installments on orders up to £10,000+. Just select “Shop Pay Installments” at checkout.
Your machine includes a professional portafilter, cleaning kit, drain hose, and free 1KG bag of Balance Coffee (worth £35).
All machines come with a 12-month warranty covering parts. For any labour based support. we have local engineers to put you in contact with directly for best in class support.
Delivery is usually 5-7 working days for stocked models.
Custom colours can take 3-4 weeks.
UK shipping is free, and we’ll confirm your preferred delivery date once your order is placed.
Wipe down the exterior daily and back-flush the group head using the included cleaning basket and brush.
It’s quick, easy, and ensures your coffee always tastes fresh.
Use freshly ground beans, tamp evenly, and extract for 25–30 seconds.
The Cool-Touch Steam Wand makes silky microfoam simple, and our quick video guide walks you through your first brew.
