Our subscription service is designed to remove the hassle out of reordering coffee.

Simply select your preferences, such as the frequency of your subscription, and we’ll automate the rest by taking payment and delivering coffee to your doorstep.

If you’d like to adjust or cancel your subscription you can log in to your account and make changes any time.

Yes, absolutely!

Head to our coffee subscription to purchase an on-going subscription.

Alternatively, sign up your friend up for a pre-paid gift subscription.

If it's one of our single origin coffees then it's unlikely we'll have it again as these coffees are generally rare and exclusive lots of coffee.

If it was a blend then yes, as we have these coffees in our range all year round.

Just remember, the single origin coffees are rare so If it proves to be popular, it might not stick around for long so make sure you grab your bag to try it out!

All of our coffees are great, so naturally we would recommend them all! However, if you're really stumped, we'd recommend trying our subscription service.

We do the choosing for you, and you'll be able to try a variety of flavours.

Accidentally order the wrong amount or grind? That's no problem.

Get in touch with us at info@balancecoffee.co.uk and we'll see what we can do.

Absolutely. VIP Customers get rewards for their loyalty.

Head to our rewards page to find out more.

To get started, simply click the rewards icon on the left of the screen to start collecting points .

This will depend on how much coffee you use for each cup. If you follow our recipe instrctions you'll get 15 cups from 250g. 30 cups from 500g and 60 cups per 1kg bag.

Our commitment to you is simple: we’ll send you healthy, ethically sourced coffee in every single bag.

The coffee we use is all Speciality grade, roasted in small batches.

We regularly cup our coffees to ensure each batch matches the last.

Once roasted, our coffee is sent out to you in 100% sustainable packaging ready for you to enjoy.

We regularly test for nasties like mould and mycotoxins.

Our coffee is free from pesticides too, bringing you a healthier cup.

Our farmers take pride in the picking and sorting process to ensure no bad beans are selected.

At Balance, we’re fresher than fresh.

All of our bags are sealed with a heat seal immediately after we roast and bag the coffee.

You'll receive within 48-3 hours after roasting.

Due to our quality packaging and fast delivery, your coffee will we at the perfect roast date by the time you come to drink it.

For Espresso, we recommend consuming after 7 days from roast date for maximum flavour.

For Filter, we recommend consuming after 3 days from roast date for optimal flavour.

As a progressive roaster focusing on quality we use the phrase 'speciality coffee' to mean coffees that have scored 80+ according to the SCA and CQI coffee grading standard.

A lot of hard work goes into the production of speciality grade coffee, and all of the producers we work with will have earned a significant premium for the high quality coffee that they produce.

We look to purchase coffees that score of 82+ and in most cases 85+.

From a taste point of view, there is a significant difference between a coffee that scores 80 and one that scores 85.

Generally speaking, coffees that score higher have more complexity.

Certainly not!

Our full range of coffees have no artificial additives or flavourings.

When you visit our coffee page, you’ll notice that we include descriptive flavour notes for each coffee.

These refer to the subtle notes we taste which help provide some guidance to your preference.

The chocolates, nuts and fruity flavours described in each coffee are identified by our coffee tasting team.

By adding these descriptions we want our customers to choose the right coffee to suit their taste preferences.

The best analogy is to think of it in the same way as you do wine; the flavour is natural, delicate and often subjective based on our own individual taste buds.

If you have a grinder at home then always opt for fresh whole beans rather than ground.

Whole beans allow the coffee to stay fresh right up until you grind it.

By grinding only what you need, your coffee will taste fresher in the cup and last longer in the bag.

You can still make great coffee with pre-ground but it just won't last as long.

If we're talking freshly roasted beans, then we recommend using within 3 months from the coffee's roast date.

With ground coffee, you begin to lose quality straight away. Why?

It has a bigger surface area and the coffee particles (grounds) are exposed to air much faster!

Our first recommendation is to buy freshly roasted whole beans.

Ditch supermarket coffee as it’s typically not as fresh as it passes through the supply chain.

Grind only what you need each time you brew coffee.

Keep your coffee sealed in your bag or store in a cool and dry place.

An airtight container works a treat! A common myth is storing your coffee in the fridge…unfortunately, the coffee takes on moisture which dramatically effects both shelf live and flavour.

Finally, enjoy within 3 months of roast date.

We source coffees from so many countries across the globe however, predominantly these coffees are from the common coffee growing regions otherwise known as the coffee belt.

Examples include Africa, Asia, South and Central America.

We have a great relationship with the farmers and co-ops, and are confident they meet all of our selection criteria for the highest quality green coffee beans.

There has long been debate about whether coffee is healthy for you.

To put it simply, it is fine if drank in moderation.

If you're particularly sensitive to the caffeine, you can always try drinking a decaf instead!

All of our coffees are great, so naturally we would recommend them all!

However, if you're really stumped, we'd recommend trying our subscription service.

We do the choosing for you, and you'll be able to try a variety of flavours.

Otherwise, try our popular Stability Blend to get started.

Yes. check out our extensive coffee blog which covers everything you need to know about coffee machines.

Still stuck? Reach out to us on chat or via our contact page for support.

Yes, absolutely!

If you have a garden, we would recommend spreading the coffee grounds on flower beds of plants such as hydrangeas or azaleas - they'll love the acidity.

You can also add coffee grounds to compost.

As it degrades, it will release nitrogen and create a rich, lovely compost.

Why not read our full article on the best ways to recycle your coffee grounds

Yes. check out our extensive coffee blog which covers everything you need to know about the best coffee grinders in the UK.

Still stuck? Reach out to us on chat or via our contact page for support.